![]() ![]() This means they may not offer technical support beyond a users' forum, Slack, or Discord channel. They are purely peer-to-peer interaction. If you are interacting with a non-Consensys, non-MetaMask third party, seek technical assistance from them first unless you are sure that what you're experiencing is a problem with MetaMask.Īdditionally, some popular decentralized exchanges and dapps are, as mentioned, protocols - that is, they are smart contracts, software programs that live on the Ethereum blockchain and do not have any centralized authority who runs them the way a traditional website or service is run. That does not mean that MetaMask offers technical support for all of those products and protocols. That means that many other networks and dapps have, and will, use MetaMask as the link between their dapp and you, the user. MetaMask is a powerful tool that is open to the world to build upon. Be aware of the limitations of technical support.This means you probably have to use a bridge to move assets from one chain or another.You may have the same Ethereum addresses on all networks, but your assets and transactions are specific to each network, unless the custom network provider allows you to move funds in to and out of it. Although a custom network may be Ethereum-compatible, they are not the same as the Ethereum Mainnet.If you attempt to send cryptoassets directly from one network or chain to another, this will most likely result in permanent and irreversible asset loss.NEVER send tokens directly from one network to another.Make sure you trust the network operator and any Ethereum address you send funds to. ![]() You are responsible for understanding how any cross-network transactions or deposits work.
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